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PRODUCT
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Home
Product Support |
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WARRANTY
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Tractors |
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The warranty
takes effect once the end user has purchase
the tractor. To see the warranty agreement and
the financing package, refer to Form D (Power
Train Protection Plan) and Form E (Dealer Application
Plan). |
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Power Products |
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A list
of warranty depots will be given to the customer,
prior to the arrival of the products. there
is one year warranty on parts and labour on
all Power Products. ALL warranty work must be
accompanied with an original invoice, at all
times. Warranty cards must be submitted to Sparber
Products Ltd. within two weeks from the date
of purchase. |
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Cargo Hardware |
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There is
a one-year warranty on defective products, this
does not cover miss-use of the product. |
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PURCHASE ORDER
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Once
the customer has completed a purchase order, they
should complete the following check list to ensure
a fast and accurate order: |
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The purchase
order should contain the Sparber Products Ltd..
item number, description, quantity per carton,
exactly as indicated in the Sparber Products Ltd.
Catalogue; |
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The quantity
of items required should be listed per carton
for each individual item, depending on how it
is listed in the Sparber Products Ltd. Catalogue. |
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GST of 6%
is to be added to purchase price |
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Ensure that
you have included the company's full name, contact
name, address, telephone number, fax number (if
applicable) and E-mail address (if applicable)
are on all P.O. ' |
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PRODUCT ARRIVAL
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Tractors |
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When the
tractors are received, they will be fully assembled
and inspected. All hydraulics, oils, fluids, anti-freeze,
and greasing will be filled and checked. Once
everything is inspected, by the customer, and
approved to be satisfactory, the customer will
then sign the letter of direction and fax it to
Sparber Products Ltd. and to the account receivable
company. Should the product not be to customer's
satisfaction, then they are not to sign the document,
but to contact Sparber Products Ltd., Head Office,
in Winnipeg, immediately |
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Power Products |
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The customer
is to check that the products ordered are the
same as the products received. Once everything
is inspected, by the customer, and approved to
be satisfactory, the customer will then sign the
letter of direction and fax it to Sparber Products
Ltd., and to the account receivable company. Should
the product not be to customer's satisfaction,
then they are not to sign the document, but to
contact Sparber Products Ltd. Head Office, in
Winnipeg, immediately. |
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Cargo Hardware |
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Once received,
and everything is inspected, by the customer,
and approved to be satisfactory, the customer
will then sigh the letter of direction and fax
it to Sparber Products Ltd. and to account receivable
company. Should the product not be to customer's
satisfaction, then they are not to sign the document,
but contact Trans Pacific Products Ltd. Head Office,
in Winnipeg, immediately? |
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FINANCING
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The
terms and conditions of the purchase is 1% discount
if paid in 10 days of delivery, Net 30 days. A
1-1/2% service charge will be charged if the account
is not paid in full after 30 days. A 2% service
charge will be charged if the account is not paid
in full after 60 days. |
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New Accounts
Only |
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Once Sparber
Products Ltd. receives your purchase order, you
will have to complete a credit application that
is used for invoice insurance to cover the amount
of the purchase order. Our insurance company will
then process this application. Once they have
approved the insurance Sparber Products Ltd. will
then place the order with our factory. |
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After
we place the order with our factory, we then prepare
a letter of credit to them. Our manufacturing
company requires this letter of credit. In order
to reduce costs, improve efficiency and better
serve your needs, Sparber Products Ltd. has retained
an in dependant finance company for the processing
of our accounts receivable. After placing the
Purchase Order our client is required to sign
a letter of direction. Whereby the customer agrees
to pay finance company, not Sparber Products Ltd.
for the product ordered. Finally once the merchandise
has been delivered to the customer, and the customer
approves the products received. Then the customer
is to sign the letter of direction to the account
receivable company. This letter is the acknowledgment
that the products have been received in good order
and that the customer is prepared to pay the invoice.
Once the customer signs the letter of direction,
it is to be faxed back to Sparber Products Ltd.
and the designated company. |
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